This Privacy Policy clearly explains how your personal information is collected, used, and kept secure when you create an account or play games on ck499.
Here is a quick overview of the steps ck499 takes to protect your privacy.
All data transfers on ck499 are protected by industry-standard SSL 256-bit encryption, making your information completely unreadable to any third party.
Your personal and financial information is stored on highly secure servers with multiple layers of protection against unauthorized access.
Ck499 never sells your personal information to any third party. Your data is used solely to provide the services you need.
We follow a KYC (Know Your Customer) process to keep your account secure and protect it from unauthorized access.
Ck499 uses advanced technology to detect suspicious activity. If any unusual transactions occur on your account, we take immediate action.
You can view, correct, or request deletion of your stored data at any time. You have full control over your information.
Ck499 (referred to as "we", "the platform", or "the site") takes your privacy seriously. This Privacy Policy explains how ck499 collects, uses, shares, and protects your personal information.
This Privacy Policy applies to ck499's website, mobile app, and all related services. By using ck499, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.
Our Privacy Policy is built in accordance with international data protection standards. We manage your information in full compliance with all applicable laws and regulations in Bangladesh.
This Privacy Policy was last updated in January 2026. Any changes will be published on this page, and you will be notified by email for significant updates.
Ck499 collects three types of information — data you provide directly, data collected automatically, and data received from third parties.
Information You Provide Directly:
Automatically Collected Information:
We will never ask for your password or full bank account number over the phone or by email. If you receive such a request, report it to our support team immediately.
Ck499 uses your information for the following purposes:
| Purpose | Data used | Legal Basis |
|---|---|---|
| Account Creation and Management | Name, email, password | Contract fulfillment |
| Payment processing | Payment details, transaction history | Contract fulfillment |
| Identity verification (KYC) | National ID, address | Legal Obligations |
| Fraud prevention | IP, Device, and Transaction Patterns | Legitimate interest |
| Customer support | Contact details, complaint description | Contract fulfillment |
| Sending promotional offers | Email and Gaming Preferences | Consent |
| Responsible gaming monitoring | Gaming habits, transaction data | Legitimate interest |
Ck499 uses your information solely for the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.
Ck499 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.
Types of cookies we use:
You can disable cookies through your browser settings, though some site features may not work as a result. Essential cookies are always active.
Ck499 does not sell your personal information to third parties. However, limited data may be shared in the following circumstances:
All third-party partners are contractually bound to meet our privacy standards. They may not use your data for any other purpose.
Ck499 retains your information only for as long as necessary. Retention periods vary depending on the type of data:
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
As a registered member of ck499, you have the following rights over your personal data:
The right to know what information we hold about you.
Right to correct inaccurate or incomplete information.
Right to request deletion of your data under certain conditions.
Right to request restriction of data processing in certain cases.
The right to receive your data in a commonly used, portable format.
Right to object to the use of your data for specific purposes.
Right to unsubscribe from promotional emails and messages at any time.
Right to lodge a complaint regarding a data protection breach.
To exercise any of the rights above, email us at [email protected]. We typically respond within 30 days. Additional information may be requested to verify your identity.
Ck499 employs industry-standard security technologies to protect your personal and financial information. Our security framework is outlined below:
Please note that no method of transmission over the internet is 100% secure. To protect your own account, use a strong password and never share it with anyone.
If you notice any suspicious activity or believe your account has been compromised, contact our support team immediately and change your password.
Ck499 is intended exclusively for users aged 18 and above. We never knowingly collect information from or provide services to anyone under the age of 18.
Date of birth is verified at registration, and KYC documents are used to confirm age in suspicious cases. If a minor's account is identified, it will be suspended immediately and all collected data will be deleted.
If you find out that a minor in your family is using ck499, please contact our support team immediately.
18+ platform. Use of this site by minors is strictly prohibited. We urge parents and guardians to stay aware of their children's online activity.
Ck499 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:
Continued use of the site after an updated policy is published will be considered your acceptance of the new terms. We recommend checking this page regularly.
Last reviewed: January 2026. Next scheduled review: July 2026.
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
We take all privacy-related complaints seriously and work to resolve them promptly. ck499 is committed to protecting the data of all its members.
For any privacy-related requests, email us at: [email protected] — Our data privacy team is always ready to help you.